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Your payments are secure on our site

With the adoption of the 3D secure system included in our online payment system from our partner Crédit Agricole, your payments are completely secure.

This system, called Verified by Visa and SecureCode by MasterCard, aims to secure transactions by authenticating bank card holders and thus preventing their fraudulent use.



The 3D Secure system makes it possible to ask the buyer for additional information before validating the payment. A person who steals your card or copies the information on your card would therefore not be able to make purchases from merchants using 3D Secure, as they would not know this additional information.


All you have to do is register when you buy online on a merchant site displaying the Verified by Visa or MasterCard SecureCode logos. Once you have filled in the order form with your credit card number, its expiry date and the security code (the three-digit number on the back of the card), you will be directed to your bank’s website, which will ask you for additional personal information to identify you as the cardholder. Each bank has set up a means of identification: account number, date of birth, code deduced from a personal key card provided by the bank, answer to a personal question among those proposed in a drop-down list, password…


This confidential code, known only to you, can only be used for your purchases on the Internet. It is composed of 6 to 10 characters, containing at least one letter and one number. Remember it well, you will be asked for it every time you make a payment on a participating merchant site. If you forget it, a very personal question and answer will allow you to recreate a new confidential code.


However, as some of these means of identification are relatively easy to find (e.g. date of birth), more and more banks are now adding a unique code to this system: once you have been identified, you receive a confidential code by text message on your mobile phone, via a voice server if it is a landline phone, or via an electronic box. All you have to do is enter this code, which is made up of 6 to 10 characters of letters and numbers, and validate your purchase. You will then receive a one-time code for each purchase made on the affiliated websites.